Jessica Kriegel, the CHO Group Seattle’s June event speaker, shared with executive HR leaders some history of how workplace burn-out has changed in the past 50 years. Recently, in the wake of the pandemic, shifts experienced in work models, information flows, and technologies have impacted everyone within an organization.
Kriegel provided examples of how leaders can improve their workplace environment and employee journey. Such improvements will increase workplace productivity by building from the employee’s first experience with the organization following the “results pyramid” she illustrated. This pyramid contained the following:
- Results – feeling good, valued, seen, and heard
- Action – Motivated by the belief shaped by experience
- Belief – Shaped by the experience (positive or chaos)
- Experiences – Experiences created for the employee (welcoming or ignoring)
She explained that once an organization’s values are identified, infusing them into the daily work culture is essential. Jessica then discussed the three critical tasks once these values are implemented:
- Focused Feedback – creates accountability company-wide
- Focused Storytelling – What values look like to us
- Focused Recognition - following on company’s values or beliefs with the ideal results
Jessica Kriegel provided a wealth of information and insight into how we can support the challenging changes in the workplace by valuing the employee as a whole person—not solely for the role/job they perform.
Stay Tuned for the announcement for Seattle CHO Group's Fall Event.
NOTE: The CHO Group of Seattle is a referral/invitation group of HR leaders (Chief People/HR Officers, EVP, SVP, VPs, and Sr. Director HR roles). If you or a colleague wish to be considered for inclusion in this executive-type group, please contact us at firstname.lastname@example.org.